What is the Remote Agent?
The Integrator Remote Agent software is a light-weight service designed to securely broker data between you and a central repository. It also functions as an integration engine which allows the ingestion of data from many sources in various formats, as well as the delivery of data to many different targets in various formats. Once installed, this service is remotely managed and upgraded.
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If you will be providing files for the Remote Agent to ingest, you will need to give full permissions on the target folder to the Local Service account. If the Remote Agent will be accessing a restricted external resource (such as a file share), we recommend you create a specific limited-privilege user and assign read/write permissions on the shared resource. Most other methods of ingesting data (such as HL7 MLLP, Ftp, Web Service etc.) do not require any operating system configuration. Starting with version 15, EFS is now used to provide data-at-rest encryption for queue data. Your operating system must support EFS in order to use this feature.
Resilience
If there is a network outage, the Remote Agent service will continue to ingest messages and buffer them until the network connection is restored. Computer restarts and manual service restarts will not affect the service health.
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